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Don't Do Business With Pillar To Post
Don't Do Business With Pillar To Post
Don't Do Business With Pillar To Post
Don't Do Business With Pillar To Post
Don't Do Business With Pillar To Post
Don't Do Business With Pillar To Post
Art was very nice and explained a lot of things when doing the inspection but missed a very big issue. We had the home inspection at the end of July 2019. We could not take possession until the first week in September. After we moved in, I heard noises from the...
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5 comments
#2002318

In 2017 Arturo screwed us as well. Claimed on the report that we had a steel support beam that was in damaged.

Three years later we find we have a severely rotted wooden support beam you can put your hand thru.

Don’t even get me started on the guy he hired to inspect out septic Who didn’t Actually inspect our septic. Replaced the field in the first year.

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ID
#1694300 Review #1694300 is a subjective opinion of poster.
Location
Holly, Michigan
Service
Pillar To Post Home Inspection
New Reviewer

Ripped off

Never received report. Called, Messaged, emailed. Kept saying I would receive report tomorrow but tomorrow never came. See ya in small claims court.
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ID
#3669757 Review #3669757 is a subjective opinion of poster.
Location
Apopka, Florida
Loss
$175
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Dissatisfied with Service Provided

Pillar To Post - Dissatisfied with Service Provided
Inspector missed quite a few concerning defects/issues/etc. that could have been addressed/corrected by seller, but that opportunity was lost since and we did not notice until after we bought and moved in. Owner came over to view missed items. Was not happy with his response. I called customer service but have not received a response as of yet. The pic below is of the sill that is dipping. The inspector missed it and the owner said, "We're not engineers!" I know they're not, but it still should have been part of the report so it could be addressed with the seller. So many things they missed!

User's recommendation: Go through the house with the inspector and don't be afraid to point out issues of concern.

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ID
#3590407 Review #3590407 is a subjective opinion of poster.
Location
Bay Shore, New York
Preferred solution
Refund of the inspection fee plus compensation for the missed items that I am now responsible for - items that should have been handled by the seller. Too many items to list here

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Verified Reviewer
New Reviewer

Have termites still after paying terminex close to 2,000

I signed a contract with Terminex never recived copy , payment hiistory and payment history. They do it on the tablet. I paid close to 2,000 dollars. Was never told when the renewal was they tried telling me insufficient funds when I found out the manager Daniel Grimsley told employees that they were not to run card. Because they were unable to get rid of the termites did not want me as a customer. He told me of the chemical on initial visit, but would not give any information. I mentioned that they did not check the bait boxes in the ground so that they refunded. If I start with another company I am going to have to start all over again. I feel I should get a refund for all. I still have termites with no service.

User's recommendation: I would not use terminex in tampa fl area.

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ID
#3003846 Review #3003846 is a subjective opinion of poster.
Location
Wesley Chapel, Florida

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Verified Reviewer
New Reviewer

Misleading information given to buyer of my residence

Home inspectors are "jack of all trades" and masters of none. This became evident in the inspectors observation of a "slow" flushing toilet and his subjective conclusion that the drain must be clogged. I paid for a plumber to come out, and after he snaked the drain and checked the adjustment on the water refill his official assessment was the drain was NOT clogged and the aforementioned "slow flush was a direct result of the age and the design of the toilet. So I needlessly incurred the cost of a plumber to correctly address the so called problem IAfter reading similar Wtfcause the inspector did not have sufficient plumbing knowlrde plumber

User's recommendation: After reading other reviews of this company, I would look elsewhere to hire an inspector.

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ID
#2843461 Review #2843461 is a subjective opinion of poster.
Location
West Bloomfield Township, Michigan
Loss
$100
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

To inform future potential customers

Pillartopost in Troy, MI, Joe Germilhac. He missed 6 items, that we know of so far, that cost us over $6,000 in repairs. Like not knowing gas lines cannot be in a copper pipe. He was belligerent and uncooperative, and he has no liability insurance. Shame on Remax for not requiring proof of insurance before recommending his company.

User's recommendation: Use someone with building experience.

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ID
#2741083 Review #2741083 is a subjective opinion of poster.
Location
Troy, Michigan
Cons
  • Poor inspection report
  • Arrogant attitude
Loss
$6
Preferred solution
I would like his insurance company to handle our claim or, if no insurance, a full refund.
New Reviewer

Admitted fault willing to pay but backed out after BOO Randall the onwer

I used this *** poor company Randall Patterson owned for home and pool inspection,Owner told them about the Stove that was not lighting properly I didnt know this and when we moved in i found out. i called and talked to him and he admitted guilt for she told him this and told me he would pay for the repair. service guy said part was obsolete . i then called Randall who refused to even pay the $99 service fee!

User's recommendation: DO NOT HIRE THIS COMPANY.

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ID
#2685805 Review #2685805 is a subjective opinion of poster.
Location
Novi, Michigan
Pros
  • Guys were nice
Cons
  • Waste of inspection
Loss
$5000
Preferred solution
Your choice: -$99 service fee they Viking Tech charged me to tell me the unit was not fixable. -Inspection fee returned. You missed a broken microwave ($400 to fix) and a busted diving board ($2000 to fix) . $500 -New stove $2600
New Reviewer

Inspection Report was wrong

Original review updated by user Jun 25, 2021
I purchased a house in December and the inspection report showed an AC. I now know there is no AC in this house, and the inspection company is only willing to refund what I paid for the inspection. The report was flat out inaccurate and now I live in a house that I do not want and they are not willing to help, other than to refund the cost of the inspection.

User's recommendation: Do not trust Pillar to Post Inspections.

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ID
#2634941 Review #2634941 is a subjective opinion of poster.
Location
Pueblo, Colorado
Pros
  • Dan was nice during the inspection
Cons
  • Reported appliance that did not exist
  • Missing information
  • Poor inspection report
Loss
$8000
Preferred solution
I would like Pillar to Post to pay for the AC to be installed in this house. I based my purchase decision on what was in the report and now I have a house that is not what I wanted.

Excellent customer service provided by Ricky Diaz

I normally dont write reviews, but I have to post my experience with Pillar to Post Home Inspector. My experience with Ricky Diaz was amazing from start to end. He arrived on time, he was very detailed and explain the process and expectations of the home inspection. He took his time and conducted the full inspection as expected. He mentioned if at anytime I needed anything from him not to hesitate to call him back that he would help in any question or concerns. I truly recommend this company and specially Mr. Ricardo Diaz. Was truly a pleasure had worked with him.
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ID
#2329608 Review #2329608 is a subjective opinion of poster.
Location
Miami, Florida

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Verified Reviewer
New Reviewer

Company weasled out of issue

They FAILED to inform of a defective clothes washer water valve. When I told them about it, Chad Casper (Post to pillar owner) out of responsibility and essentially said 'tuff'.

User's recommendation: Avoid Post-to-Pillar and Chad Casper WEASLED.

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ID
#2289466 Review #2289466 is a subjective opinion of poster.
Service
Pillar To Post Home Inspection
Cons
  • Lots
Loss
$300
Preferred solution
Let the company propose a solution

Missed major issues

Completely disregarded to inform us of massive termite damage throughout the house, along with prior water damage and plumbing issues. Never trust your realtor to choose the company to do your inspection, especially pillar to post!!!!

User's recommendation: DO NOT USE this company!!!

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ID
#2216889 Review #2216889 is a subjective opinion of poster.
Location
San Antonio, Texas

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Verified Reviewer
New Reviewer

Complaining

Pillar To Post - Complaining
Pillar To Post - Complaining
Pillar To Post - Complaining
I paid the inspections for buying a house and the inspector told us that everything was good with the house, some issues with the concrete on the driveway that needs to be fill it, and I just have one week in the house and the ceiling is leaking and the carpet is all wet, and now I dont know how to fix it, if the inspector told us that the house wasnt in good condition we never buy it, but we trusted in him and we bought it and we just have one week and we already have problems with the house I fill awful.

User's recommendation: Never trust on them.

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ID
#2121657 Review #2121657 is a subjective opinion of poster.
Service
Pillar To Post Home Inspection
Cons
  • Worst inspection ever
Preferred solution
Tell me who is going to fix the cealing
New Reviewer

Not experience enough

Totally missed the crawl space - issues with the joists and main support beam. Called Mike Rowe and told him, I can't put in a floating floor, off by 1 3/4 " the floor not level. Mike Rowe came back and said to me aren't you going to put in carpet? Very inexperienced and professional. It cost me closed to $5000. Had to hire an engineer firm and took forever to find a contractor who would do the work. His claim department insurance is useless. They closed the case out, before I responded. He offered me the fee of $375.00 back, are you kidding me. DO NOT HIRE HIM. DO NOT HIRE A Franchise INSPECTOR at all!

User's recommendation: no.

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ID
#2068870 Review #2068870 is a subjective opinion of poster.
Location
Mentor, Ohio
Service
Pillar To Post Home Inspection
Cons
  • Worst inspection ever
Loss
$5000
Preferred solution
Full refund
New Reviewer

Complaint

When I moved in I noticed both bathroom and kitchen sinks were leaking. Ceiling fan in bedroom motor ran but fan didn't turn. Electrical outlet doesn't work. Floor slopes to middle of house. Neighbor's tree touches roof. After calling them about these issues, they suggest I call an electrician. Worthless inspection.

User's recommendation: Save your money or try another inspection company.

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ID
#1972401 Review #1972401 is a subjective opinion of poster.
Location
Chicago, Illinois
Loss
$300
Preferred solution
Price reduction
New Reviewer
Pillar To Post - Terrible Job due to lack of knowledge and professionalism.
Pillar To Post - Terrible Job due to lack of knowledge and professionalism.
Pillar To Post - Terrible Job due to lack of knowledge and professionalism.
Nick Hanson w/ Pillar to Post was chosen to conduct the building inspection for our Home purchase in the Flathead Valley in the summer of 2019. He came and did his couple hours of inspection. Sent us a folder with some small discrepancies, like and outlet here or drip...
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ID
#1889982 Review #1889982 is a subjective opinion of poster.
Location
Kalispell, Montana
Loss
$10
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Bad Inspection that I paid good Money For

I purchased a home in Missouri and hired Pillartopost (the Atwell Team) to do my inspection. The inspection was to start at 2pm I arrived a few minutes early to find that he started 30 min prior There were numerous issues that were not caught or caught and not marked in the summary or the report. Light Switches Not Working-Ceiling Fans Not Working-Outlets Not Working- Faucet in the kitchen, sprayer was broke, Several Windows were broke where you couldn't open them. A serious issue with tub upstairs that cost me 700.00 to fix was not noted in the summary of major issues when he told me it was serious.

User's recommendation: If you use Pillartopost I would have your own list for him to check !

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ID
#1853310 Review #1853310 is a subjective opinion of poster.
Location
Northwest, Missouri
Service
Pillar To Post Home Inspection
Pros
  • Nice book they give you
Cons
  • Lack of awareness of what to test
  • Poor service delivery
  • Poor or not inspected properly
Loss
$1000
Preferred solution
Price reduction

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